The Group, placing the highest priority on your trust in us, hereby declares that we will strictly manage your personal data (referring to your personal information that the Group has collected or intends to collect and will treat as personal data; the same applies hereinafter) under this Basic Policy, comply with the Personal Information Protection Act and other relevant laws, regulations, and standards, and endeavor to protect and safeguard your personal data.
1. How the Group Protects and Safeguards Your Personal Data
To prevent unauthorized access to and destruction, falsification, and leakage of your personal data, the Group implements strict security measures for your personal data, including thorough antivirus measures using virus check programs on our computers.
In addition, the Group has in place and operates organizations, systems, and internal policies for personal data security and will continuously review our personal data management systems in line with changes in the information security environment and revisions to laws, regulations, and standards for personal data security, and will endeavor to protect and safeguard your personal data.
2. Organizations and Systems
To protect and safeguard your personal data, the Group has established departments responsible for personal information handling and system management and has appointed officers from each department to be in charge of their respective areas.
3. Establishment and Operation of Internal Policies
To protect and safeguard your personal data, the Group has established the Personal Information Protection Policy, the Information Security Policy, and other related policies and ensures that our employees are adequately trained in the proper management of your personal data.
4. Inquires and Complaints about Our Personal Data Security Practices
The Group is committed to protecting and safeguarding your personal data. If you have any inquiries or complaints about our personal data security practices, please contact us through the following channel. We will respond sincerely to your inquiries or complaints.
Roppongi Hills Mori Tower 18th Floor, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6118Person in charge of personal information, Mercari, Inc.
Inquiry form: https://help.jp.mercari.com/inquiry/103/
- Revised on April 15, 2024
- Revised on March 23, 2022
- Established on November 13, 2017